Frequently Asked Questions About Our Property Damage Restoration Services

At Local Restoration LLC, we understand that property damage can be overwhelming. Whether you’re dealing with water damage, fire and smoke damage, or mold, you likely have questions about what to do next and how the restoration process works.


Our goal is to make recovery as smooth as possible. Below, we’ve answered some of the most common questions we receive from homeowners throughout Baton Rouge, LA, and the surrounding areas.

  • How quickly can Local Restoration LLC respond to an emergency?

    We offer 24/7 emergency response for water and fire damage because we know that every minute counts. The sooner we arrive, the faster we can stop damage from spreading and begin restoration.


    Our team is always on standby nights, weekends, and holidays, ready to respond to your call. If you’re facing a sudden leak, flood, or fire, call us immediately at (225) 244-9090 to request service.


  • What types of damage do you handle?

    We specialize in:

    • Water damage restoration and extraction

    • Fire and smoke damage cleanup

    • Mold remediation and prevention

    • Duct cleaning and air quality improvement

    We’re trained and certified to handle both residential and commercial properties, offering full remediation and restoration support tailored to your situation.


  • What should I do first after discovering water damage?

    If you notice flooding, leaks, or standing water in your home:

    1. Turn off the source (if possible) to stop additional water flow.

    2. Turn off electricity to affected areas for safety.

    3. Call us immediately at (225) 244-9090 — our emergency team will guide you through the next steps while we’re on our way.

    4. Avoid removing water yourself with household vacuums or fans — incorrect handling can spread damage or mold.

    Our technicians will safely extract water, dry your structure, and document everything for your insurance company.


  • Do you work with insurance companies?

    Yes. We work directly with most major home insurance carriers and are experienced in the claims process. Our goal is to make things easier for you during a stressful time.

    We provide thorough documentation, damage assessments, and moisture readings to support your claim, helping minimize your costs and expedite resolution.


  • Can you help me decide whether to file an insurance claim?

    Absolutely. One of the things that sets us apart is our honest and transparent guidance. We’ll assess your damage and help you determine whether filing a claim is necessary or beneficial.

    Sometimes, minor incidents can be resolved without an insurance claim, which can save you time and protect your long-term policy rates. We believe in doing what’s right for the homeowner, not what’s profitable for us.


  • How long does restoration take?

    The timeline depends on the type and extent of the damage:

    • Water damage: Typically 2–5 days for drying and initial restoration

    • Fire damage: Can take several days to weeks, depending on the structure and contents

    • Mold remediation: Generally 1–3 days for smaller areas, longer for extensive growth

    We always provide a detailed estimate and timeline before starting work, keeping you informed every step of the way.


  • Do you handle rebuilding or construction after cleanup?

    To maintain transparency and avoid conflicts of interest, we do not offer rebuild or reconstruction services directly. Our focus is on mitigation, remediation, and preservation, ensuring your property is safe, clean, and ready for the next phase.

    We can, however, recommend trusted local contractors who share our standards of quality and integrity.


  • What makes Local Restoration LLC different from other restoration companies?

    We’re a veteran-owned, woman-owned, and community-focused business, not a franchise. That means every job we take is handled with personal accountability and care.

    We don’t follow cookie-cutter processes. Instead, we tailor every restoration plan to your specific property and situation, using industry-leading tools, eco-conscious products, and clear communication throughout.


  • Is mold dangerous, and how do you remove it?

    Mold can pose serious health risks, especially for people with allergies, asthma, or compromised immune systems. It can also damage building materials and cause unpleasant odors.

    Our mold remediation process includes:

    • Inspection and moisture source identification

    • Safe containment and removal of affected materials

    • Air filtration and cleaning

    • Application of antimicrobial treatments to prevent regrowth

    We don’t just treat visible mold — we address the underlying causes to ensure long-term protection.


  • How do I know if I need duct cleaning after restoration?

    If your home has experienced fire, smoke, or water damage, it’s highly recommended to have your air ducts cleaned. Contaminants, soot, or mold spores can linger in your HVAC system and circulate throughout your home.

    Our duct cleaning service improves air quality, removes odors, and helps ensure your restored property stays clean and healthy.


  • Do you offer services outside of Baton Rouge, LA?

    Yes! In addition to serving Baton Rouge, we proudly provide restoration services to surrounding areas, including Prairieville, Gonzales, Denham Springs, Port Allen, Central, Zachary, and more.

    Wherever you are in the region, our team is ready to help restore your property and your peace of mind.